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Certified Scrum Master

Certified Scrum MasterScrum is the most widely used agile project management methodology. It can be used to manage and control complex software, development and other projects using iterative techniques. The scrum framework is an alternative to traditional waterfall approaches to projects and aims to make teams more effective.

This 2 day Certified ScrumMaster course provides everything you need to get started. The course combines practical exercises, case studies and discussions to create an effective learning experience.

All our Certified ScrumMaster courses are delivered by accredited, expert trainers with extensive real-life scrum experience. Following successful completion of the course and Scrum Alliance Evaluation you will be a designated Certified ScrumMaster (CSM).

Accredited by the Scrum Alliance
Our Certified ScrumMaster courses are accredited by the Scrum Alliance and two years Scrum Alliance membership is included with the course. With your CSM certificate and Scrum Alliance membership, you’ll be part of a community of respected Scrum professionals. This will enable you to continue your learning, professional development and hone your understanding of the scrum approach through access to exclusive resources only available to Scrum Alliance members. These will typically include scrum user groups, meet ups and online communities.


Learning Objectives

  • Participate actively as a Scrum Team member
  • Function effectively as the ScrumMaster for the Scrum Team
  • Deliver a successful Scrum project
  • Explain and sell Agile and the Scrum framework to other key stakeholders
  • Define and use the full range of Agile and Scrum Artifacts
  • Set-up and facilitate Scrum Meetings
  • Understand how to employ Scrum in real world circumstances (eg fixed price contracts)
  • Help your team or organisation transition to a more Lean and Agile way of working
  • Understand how to combine the use of Scrum with other Lean and Agile approaches such as Kanban, eXtreme Programming and AgilePM


None - though existing project management or software development experience is assumed

Course Content

Agile Principles and the Agile Manifesto
- The Case for Scrum
- The Scrum Processes
- Five Scrum Values

Mastering Scrum Roles and Resposibilities
- ScrumMaster Role
- Product Owner
- Scrum Project Team

Mastering Scrum Ceremonies
- Sprint Planning
- Sprint Review
- Daily Scrum Meetings

Mastering Scrum Artifacts
- Product Backlog
- Sprint Backlog
- Burndown Chart

Applying Scrum
- Scaling Scrum
- Scrum and Distributed Development
- Agile Development and Testing practices

Transitioning to Scrum
- Transition strategies
- Organisational & People issues

Exams & Certification

The Certified Scrum Master Evaluation

The online CSM Evaluation is taken after completing your CSM course.  You’ll receive an email from the Scrum Alliance that includes a link to the Scrum Alliance website and instructions for creating your profile.

Create your online profile and click the Self-Evaluation link under the “Pending Exams” section of your profile dashboard. Then click OK to begin (you should view the tutorial before starting the exam; it will show you how to use the online test application).

What can I expect from the
Certified Scrum Master Evaluation?

The test consists of a combination of multiple-choice and true/false questions. It will take approximately 60 minutes to complete it. You’ll be required to demonstrate your understanding of key Scrum elements, including:
• General Scrum knowledge
• Scrum roles
• Scrum meetings
• Scrum artifacts

Can I retake the test if I score poorly?
The CSM test has a passing score of 24 out of 35 questions. You will have two attempts within 90 days after you receive your welcome email to pass the test at no cost. After two attempts or 90 days, you will be charged $25 for each additional attempt

How soon after my course do I have to complete the Certified Scrum Master Evaluation?

After receiving your membership email, you have 90 days to take and complete the evaluation.


Is it true that there is no pass mark?

This was the case until September 2012. Now there is a passing score of 24 out of 35 questions. You are allowed one free re-sit if you fail.

After successfully completing the evaluation, your Scrum Alliance membership becomes active for 2 years from the date of your CSM course.

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Online Courses

You may prefer an online course if you are looking for a flexible and cost-effective solution. Online courses allow you to study at your own pace, at a time that suits you.

We have the following eLearning options available:

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