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Connecting and Communicating

This is a practical half day Workshop designed to show you how to communicate and connect effectively by understanding communication barriers and how to deal with them.

You will also receive specific feedback on your communication and listening effectiveness and guidelines for practical actions to improve your communication results from a variety of situations and challenges.

CPD Value 3 Hours

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Learning Objectives

  • A practical solution-based evaluation of their communication and listening effectiveness
  • Ways to improve their handling of a variety of communication challenges
  • Guidance on how to choose the best way to communicate a clear message
  • Clarification of the different communication, wavelengths and how to structure your message to match these

Course Content

09:30–09:45 Coffee and Introductions
09:45–10:15 Communication situations and barriers
10:15–10:45 Assessing listening and communication areas for improvement
10:45–11:15 Personal priorities and actions review
11:15–11:45 Wavelengths, media and choosing channels
11:45–12:15 Structuring the message
12:15–12:30 Actions and close (Mid - morning coffee and tea will be served as we work)

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