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Introduction to Management and Supervisory Skills

This introduction to management and supervisory skills course is designed to help delegates understand the initial skills and responsibilities that go with first line management responsibility. The course looks at a combination of skills and behaviours associated with management. Within any internal hierarchy certain behaviours and skill sets are required. In the case of supervisors and managers, this frequently means a change of mind set. Supervisor training courses help people gain the skills required to succeed in the workplace.

The objective of this training course is to gain a better understanding of the purpose of the role and attitude towards the team.

This Introduction to Management and Supervisory Skills course is available throughout the UK.

CPD Value 5.5 Hours

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Learning Objectives

  • An understanding of management styles
  • How to agree and monitor objectives
  • When and how to delegate
  • Understand key communication skills
  • Understand the key concepts of motivation
  • Understand the impact of attitude and language
  • How to implement time management strategies
  • Learn how and when to implement individual management styles and identify which is most appropriate in a given set of circumstances
  • Identify the value and possibilities associated with the manager as a coach
  • Learn how to handle difficult or conflict situations
  • Understand their team and the stages of team development
  • Provides the framework on decision making and setting objectives

Course Content

09:30 - 10:00 Coffee & Course Objectives

10:00 - 11:00 Developing Positive Habits

11:00 - 12:00 Supervision And Management: What is The Difference?

12:00 - 12:30 Natural V Appropriate Behaviour

12:30 - 13:00 Interpersonal Skills

13:00 - 14:00 Lunch

14:00 - 15:00 Setting Objectives, Decision Making, Time Management & Delegation

15:00 - 16:00 Coaching for Success

16:00 - 16:30 Motivating Your Staff

16:30 Summary & Action Plans Agreed

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