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Managing Sickness And Absences

The managing sickness and absences course is designed to help managers deal with short and long term absence effectively. It will enable managers to get the most out of their team, and be aware of the policies and procedures applicable to absenteeism.

This Managing Sickness And Absences course is available throughout the UK.

CPD Value 5.5 Hours

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Learning Objectives

  • Understand the role and responsibilities of the Line Manager
  • Discover ways of improving attendance
  • How to manage persistent short-term absence
  • Methods to manage long-term ill health absence
  • Awareness to Manage absence associated with disability and stress

Course Content

09.30 – 10.00 Coffee and Course Objectives

10.00 – 10:30 What is Absence? (Understanding the difference between frequent and persistent short term absences, and long term sickness/serious illness)

10:30 – 11:30 Effective tools for Managing Absences (What a manager needs to do and know in order to improve attendance and the manager’s responsibilities in dealing with absences)

11.30 – 12.00 Stress Management techniques (How to deal with staff who have a stress related illness)

12:00 – 13:00 Best Practice – Skills, Information, Behavioural Styles for dealing with Absenteeism (Dealing with specific models and techniques in absence management)

14:00 – 15:00 Company Policies and Procedures (legislative issues and how they work alongside your companies policies and procedures)

15:00 – 15:30 Returning to Work – interviewing and follow up (Effective interviewing, questioning, and listening skills)

15:30 – 16:30 Case Studies and Role Plays – looking at real life situations and how they need to be approached for maximum results.

16:30 Summary and Action Plans Agreed

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