0345 4506120

Performance Management

The skills needed to manage employees performance should be part of every manager's repertoire. Unfortunately, most managers are expected to just do it without being shown how. This course outlines those skills and gives managers practical ways to help employees set and achieve realistic objectives.

This Performance Management course is available throughout the UK.

CPD Value 5.5 Hours

  Reset

Learning Objectives

  • How to set achievable targets with employees
  • How to use different management styles with different types of people to achieve results
  • The place of appraisals in performance management
  • Coaching and feedback skills

Course Content

09:30 - 10:00 Introductions & objectives

10:00 - 10:30 Identifying the only 4 aspects of performance which can be improved Prioritising the key factors that your staff need to concentrate on to improve performance

10:30 - 10:45 Identifying the 4 Situational Manager Styles and how to use them

10:45 - 11:00 Coffee break

11:00 - 11.45 Complete an individual Social Styles personality questionnaire Understanding the 4 Social Style types with strengths and weaknesses Identifying what each Style needs to do to manage performance better

11:45 - 12:30 Clarifying what the team, and individuals, need to do to achieve improvements. Using SMART targets with teams, and staff, to set realistic, achievable objectives

12:30 - 13:30 Lunch

13:30 - 14:30 How to use coaching to help employees reach targets. Giving effective feedback and using a feedback planner

14:30 - 15:00 Making appraisals work as a core performance management tool

15:00 - 15:15 Coffee break

15:15 - 16:15 Identifying what motivates people Helping employees motivate themselves towards continuous performance

16:15 - 16:30 Summary and action plans

Privacy Notice

In order to provide you with the service requested we will need to retain and use your contact information in accordance with our Privacy Notice. If you choose to provide us with this information you explicitly consent to us using the information as necessary to provide the requested service to you. If you do not agree please do not proceed to request the service from us.

Marketing Permissions

Would you like to receive our newsletter and other information on products and services which we think will be of interest to you by email. We will always treat your information with care and in accordance with our Privacy Notice. You are free to withdraw this permission at any time.

 

Our Customers Include