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Recruitment Interviewing

Course Aims:

This one-day workshop concentrates on defining the required skill sets, finding candidates, pre-interview preparation, developing questions and their value, and interview techniques that get specific, behavior-based examples of past performance.

Target Audience:

Managers and supervisors, present and aspiring, who want to become more effective in preparing, conducting and evaluating interviews.

Course Content

MODULE 1:  Introduction and Course Overview
Topics covered:
  • Learning Objectives
MODULE 2:  Determining the Skills You Need
Topics covered:
  • Technical Skills
MODULE 3:  Finding Candidates
Topics covered:
  • Types of Candidate Search
  • Alternative Methods
MODULE 4:  Advertising Guidelines
Topics covered:
  • Five Key Points
  • Other Tips
  • Ten Tests for Advertising
MODULE 5:  Screening CVs
Topics covered:
  • The Screening Process
  • Using the Screening Guide
  • Developing a Guide
MODULE 6:  Interviewing Barriers
Topics covered:
  • Leniency or Stringency
  • Halo/Horn Effect
  • Error of Central Tendency
  • Stereotyping
MODULE 7:  Non Verbal Communication
Topics covered:
  • Interpretation of Gestures
  • The Best Vacation
MODULE 8:  Types of Questions
Topics covered:
  • Open Questions vs. Closed Questions
  • Probing
MODULE 9:  Traditional vs Behavioural Interviews
Topics covered:
  • Traditional Interviews
  • Purpose of Behavioural Interviewing
MODULE 10:  Listening for Answers
Topics covered:
  • Listening Problems
  • Active Listening
MODULE 11:  Difficult Applicants
Topics covered:
  • Sample BDI Questions
  • Difficult Applicants
MODULE 12:  Interview Preparation and Format
Topics covered:
  • Interview Preparation
  • The Interview Format
  • Before the Interview
  • During the Interview
  • Closing the Interview
MODULE 13:  Your Personal Action Plan

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