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The Art Of Delegation

Delegation is one of the most important management skills. Logical rules and techniques will help you to delegate well (and will help you to help your manager when you are being delegated a task or new responsibility - delegation is a two-way process!). Good delegation saves you time, develops your people, grooms a successor, and motivates. Poor delegation will cause you frustration, demotivates and confuses the other person, and fails to achieve the task or purpose itself. So it's an important management skill and one that you absolutely have to learn.

This 1 day workshop will cover all the essential delegation skills, cemented by a live practice with feedback. As such it is suitable for all managers, supervisors and leaders, whatever the level of experience.

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Learning Objectives

As a result of the workshop, you will be able to:

  • Display an understanding of delegation
  • Appreciate the tasks which can or cannot be delegated
  • Understand the benefits of effective delegation
  • Break down the barriers associated with delegation
  • Develop a planned approach to delegation
  • Communicate delegated tasks effectively
  • Choose and use appropriate delegation styles
  • Monitor progress and give feedback

Course Content

09:30 – 10:00 Coffee and objectives

10:00 – 11:00 What is delegation? The benefits and barriers. Current position – how well do I delegate currently?

11:00 – 11:15 Coffee break

11:15 – 12:00 The what, when/ where/ how/ to whom- Delegation best practice

12:00 – 13:00 Lunch

13:45 – 14:00 Different levels of delegation

14:00 – 14:30 Delegation styles

14:30 – 15:00 What delegators and delegates should expect

15:00 – 15:15 Tea break

15:15 – 15:30 Use of communication skills in delegating and recap

15:30 – 16:30 Delegation practice sessions with feedback

16:30 Summary

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