0345 4506120

Office 365 - Connecting With People: Outlook Online, Groups, Skype and Teams

Special Notices

Module training style – Tutor led with delegate participation and hands on demonstrations. Topics can be delivered as a standalone event or combined with other Office 365 modular topics.

This course is part of a series focussing on using Office 365 apps in the working environment.  With connecting to content and colleagues as its main theme, this course introduces Outlook Online, Groups, Skype for Business and Teams to show how they can be used to create content and communicate with colleagues.

Other courses in the series include Office 365 Collaboration, Office 365 Culture and Office 365 Communicate. Search Office 365 in qa.com for a list of related courses.

Target audience

An Office 365 user who needs to explore the online apps available in Office 365 to learn how they can be used to connect with people.


Learning Objectives

Delegates will learn how to

  •   Work with Outlook Online email, calendars, people and tasks
  •   Create Groups and use them to communicate with colleagues
  •   Use Skype for Business to connect with colleagues using chat and meetings
  •   Create Teams and Channels
  •   Connect to colleagues using Teams


Familiarity with Microsoft Office including Outlook

Course Content

Module 1: Outlook Online

  •   Topic A – Overview of Outlook Online
  •   Topic B – Working with Email
  •   Topic C – Using the Calendar
  •   Topic D – Shared Calendars
  •   Topic E – People
  •   Topic F – Setting Outlook Options – Signature, Rules, Automatic replies

Module 2: Office 365 Groups

  •   Topic A – Introduction to Groups
  •   Topic B – Creating Groups and Setting Options
  •   Topic C – Communicating using Groups
  •   Topic D – Managing Groups as an Owner

Module 3: Skype For Business

  •   Topic A – Skype for Business Overview
  •   Topic B – Viewing and Setting Presence Information
  •   Topic C – Working with Contacts
  •   Topic D – Instant Messages with Skype for Business
  •   Topic E – Meetings, Presentations and Sharing

Module 4: Microsoft Teams

  •   Topic A – Teams Introduced and Described
  •   Topic B – Creating and Joining Teams
  •   Topic C – People and Channels
  •   Topic D – Chat
  •   Topic E – Meetings

Privacy Notice

In order to provide you with the service requested we will need to retain and use your contact information in accordance with our Privacy Notice. If you choose to provide us with this information you explicitly consent to us using the information as necessary to provide the request service to you. If you do not agree please do not proceed to request the service from us.

Marketing Permissions

Would you like to receive our newsletter and other information on products and services which we think will be of interest to you by email. We will always treat your information with care and in accordance with our Privacy Notice. You are free to withdraw this permission at any time.


Virtual Classroom

Virtual classrooms provide all the benefits of attending a classroom course without the need to arrange travel and accomodation. Please note that virtual courses are attended in real-time, commencing on a specified date.

Virtual Course Dates

Our Customers Include