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Communication Skills

Course Details

Name Communication Skills
Description
URL
Location:
Nottingham
Start Date:
Working Days:
Price:
£399.00 +vat
was £425.00
Availability:
Exam:
Residential:
Course ID:
479048
Offer

Overview

This communication skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships.

This Communication Skills training course is available throughout the UK.

CPD Value 5.5 Hours

Learning Objectives

  • Identify the behaviours associated with good working relationships
  • How to set clear communication objectives
  • Identifying the needs of different audiences
  • Planning internal and external communication

Course Content

09:30 - 10:00 Coffee & Course Objectives

10:00 - 11:00 What is Good Communication and How Do We Assess our Ability? (What are the barriers to and the basics of good communication? How does communication affect working relationships?)

11:00 - 12:00 A Look at Clarity and its Effectiveness (The value of understanding behavioural characteristics and how to set objectives accordingly)

12:00 - 13:00 The Value of Body Language and Tone (Adapting to meet the needs of our audience)

13:00 - 14:00 Lunch

14:00 - 15:00 Communication as a Two-way Process

15:00 - 16:30 The Value of Planning in Both Internal and External Communication

16:30 Summary & Action Plans Agreed

Nottingham

Description:

Village Hotel Club Nottingham situated 5 minutes drive from Junction 25 of the M1, 13 Minutes drive from Nottingham City Centre.
It has a large free car park, WIFI throughout all areas and unlimited hot and cold refreshments served in the Hub Cafe along with a hot restaurant lunch.

Location:

Village Hotel Club Nottingham
Brailsford Way
Chilwell
NG9 6DL

 

Directions:

By Road:
From Junction 25 of the M1 via Brian Clough Way
Take the A52 to Toton, continue on the B6003 take Swiney way to Brailsford way.
From Nottingham City
Head South on Carrington Street towards Queensbridge Road
Take A453 onto Queens Road
Take A6005 to Barton Lane for 6.7miles and then onto Brailsford Way

By Train:

Take East Midlands train from Nottingham Main Station to Attenborough Train Station Beeston.  11mins

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