0345 4506120

Usability Testing

Usability testing is becoming more important in recent times, with the rise in use of the web based systems and the importance of getting the user experience just right. 

The course also provides practical examples of techniques that can be used to measure usability and describes the usability test process in detail, as related to International standards

Who Should Attend
- System Designers
- Existing Testers
- People who are already involved in usability testing who want to follow a formalised approach based on industry standards
- People new to usability testing

We don't currently have any courses listed for Usability Testing, would you like to view all courses for Software Testing?

Learning Objectives

The objective of this 2 day course is to provide an understanding of the importance of Usability when considering software systems and the mechanisms by which it can be measured.


A basic level of testing experience or knowledge is assumed.

Course Content

The course is broken down into modules as follows:

Module 1. Introduction to Usability

Course Objectives
Human Computer Interaction
The User Interface
What is a User Interface
Attributes of a Well Designed User Interface
Usability Standards

Module 2: The Usability Testing Approach

Goals and Importance of Usability Testing
Usability Test Considerations
The Three Step Approach to Usability (Overlaid on the V Model):

Establish and validate usability requirements
Inspect the specification and designs from a usability perspective
Verify and validate the implementation (usability testing)

Cost Implications for Usability Testing (for doing and not doing it)
Responsibility for Usability Testing

Module 3: Planning a Usability Test

The Usability Test Process
The Usability Test Plan
Creating Test Objectives
Identifying Test Scenarios
Identifying Participants
Establishing Broad User Segments
Establishing Specific User Segments
Estimating size of Sample User Group
ANSI Standard: ANSI/INCITS 354-2001 - Introduction to the Standard
The Usability Test Plan
The Usability Test Report

Module 4: Usability Test Techniques

Test Environment

Early Lifecycle Techniques:
Heuristic Evaluation

Late Lifecycle Techniques:
Thinking Aloud Method
Co-Discovery Method
Eye Tracking
Question Asking Protocol
Performance Measurement

Test Case Derivation
Conducting Interviews
Gathering Data
Analysing Data
Using Test Tools

Module 5: Examples and Case Study

Good Examples
Bad Examples
Case Study - Worked Examples

Privacy Notice

In order to provide you with the service requested we will need to retain and use your contact information in accordance with our Privacy Notice. If you choose to provide us with this information you explicitly consent to us using the information as necessary to provide the requested service to you. If you do not agree please do not proceed to request the service from us.

Marketing Permissions

Would you like to receive our newsletter and other information on products and services which we think will be of interest to you by email. We will always treat your information with care and in accordance with our Privacy Notice. You are free to withdraw this permission at any time.


Our Customers Include